In any business, the quality of communication can significantly impact your brand, reputation, and the trust you foster with clients. For estate agents, this can be even more important. A single slip in correspondence can have a disproportionate effect on client confidence, making meticulous attention to every touchpoint a necessity. However, this vigilance is both time-consuming and, frankly, quite easy to get wrong. With thousands of contact points for your agency, how can you make sure every potential and existing client gets the very best experience from your team? 

It’s Not That Hard! 

Acknowledging the vital role client touchpoints play in an agency’s success, GNB Property have built automations for you within our Agency in a Box offering. Leveraging the advanced capabilities of our CRM system ensures that every touchpoint maintains the highest standard of professionalism and clarity, brand alignment and accuracy. Nice! 

It Works Like This: 

• Automated Precision: Our CRM system auto-populates communications with relevant details such as contact emails, phone numbers, property and tenancy information, ensuring accuracy in every message sent. 

• Editable Templates: To guarantee that all communications reflect your agency’s voice, our messages are fully customizable. This feature ensures consistency and professionalism, irrespective of who in your team sends them. 

• Comprehensive Coverage: From the initial outreach to routine work orders and landlord statements, our automated solutions cover every stage of client interaction, safeguarding your agency’s reputation across the board. 

Give Every Staff Your Brand Voice! 

Through not only emails, but SMS and Whatsapp messaging as well! Viewing notifications, maintenance management, client statements, every single routine touchpoint can be automated using your own choice of vocabulary!  

Quality communication is the cornerstone of a successful estate agency. With GNB Property’s automated solutions, your agency can achieve new heights in efficiency, reputation, and client trust. Book in a consultation today and we can tell you the hundreds of ways our Agency in a Box can be saving your agency time, money, and headaches!